Refund and Returns Policy
*We don’t have return policy on any of our products, also kindly note that company is not liable for any returns caused due to wrong pin code given or incorrect mobile number*
Q. What if there is a size problem and you want to exchange it?
A. UlJalul provides you one-time size exchange services. All hoodies (both solid & graphic), all sweatshirts (both solid & graphic),all crop top hoodies (both solid & graphic), all solid half sleeve t-shirts & solid full sleeve t-shirts, all graphic full sleeve t-shirts, mobile covers cannot be exchanged. Contact us as soon as possible via Email/ WhatsApp or simple Call us. Although we recommend you to check our Size Guide and clear any size related issues before purchasing. Kindly read the following paragraph for detailed understanding of the processes.
You can parcel the t-shirt to our E-Hub (exchange hub) through any courier services of your choice. Kindly keep the product intact and unused, we will not exchange any used products. UlJalul can arrange a pickup which is chargeable (depends on pincodes). Once we receive your parcel, a verification will be done and thereafter the new product/new desired size will be shipped with your consent. We don’t accept any (To-Pay) orders, so kindly don’t send any orders on to-pay basis. (UlJalul exchanges are also subject to availability. If the new required size isn’t available then you can choose any other design on available sizes.)
* Kindly note that the Exchange will be done only if we receive the product within 10 days from the date of delivery.
Q. What if you receive a defected product, how will you get an exchange in such cases?
A. It’s highly unlikely as we check the products before dispatching, but just in case you do receive one, then call us as soon as possible. UlJalul will exchange your product with ease. You can also WhatsApp us on our helpdesk number 9509924242. Our associate will get in touch with you. You can also directly contact us on Facebook reporting such issues.
Q. What if the new size for the exchange isn’t available?
A. UlJalul exchanges are also subject to availability. If the new required size isn’t available, then you can choose any other design on available sizes.
For any queries feel free to contact us:
Phone: +91 9509924242
WhatsApp Helpdesk: +91 9509924242
Email: uljalul.contact@gmail.com